What our Customers say...


Very thorough and detail with work. Very much appreciated.  

Great follow up and sense of urgency. 

Mike Brooks & Team were Amazing! Considerate, informative & caring. Highly recommend.

Tom was very easy to work with and most helpful.

Great Service Thank You!

Mike is awesome! So efficient and trustworthy. He's a gem. 

Was the just a great experience.

Tom was very courteous and explained everything in detail. Great job and cleaning.

The whole crew was fabulous under stressful circumstance.

Mike's been amazing since day 1. I appreciate your taking control of things. You have 'carried me' through a frustrating claim - let alone times of crisis with all the stress. 

They were great! I would give 15's if I could.

Very professional. Cordial and sense of urgency. Always answered phone immediately. Careful and conscious.

SERVPRO Thousand Oaks, Mike is the best!!!

The SERVPRO workers and most importantly Mike were amazing, we were so happy we chose Mike to remediate our water leak. Mike came out right  away and got us an estimate faster than anyone else and genuinely seemed to care about what happened. Mike made sure to come out and get the project taken care of in a timely manner especially since we have 2 small kids in the house. On a last note we have to say everyone was professional but also felt like they cared about us and wanted to get our house back to us so we can continue our life.  If we ever need remediation services in the future we will not hesitate to reach out to SERVPRO, specifically Mike. 

Very pleased with everything.

I want to SERVPRO and specifically Tom for doing an amazing job. From the first day I spoke to Mary it made me feel they truly cared and through a somewhat traumatic situation for me, made me feel that it would be taken care of with the utmost care and professionalism.